These Terms and Conditions ("Terms") govern your access to and use of the RevoVend application and services. By creating an account or using RevoVend, you agree to be bound by these Terms, including the mandatory arbitration and class action waiver provisions below. If you do not agree, do not use our services.
RevoVend supports multiple roles: Business Owners, Event Hosts, Contractors, Local Vendors, Guests, Admins, and Ambassadors. Features, permissions, and data access vary by role. Local Vendors are intended for micro businesses and crafters local to an event area. Contractors may qualify for Pro Tier status through performance (10+ events/month) or subscription ($25/month). Admins have oversight access for platform safety and compliance.
1) Partnership Fee (Business Owners): Business owners pay a tiered flat fee when booking tables: $10 for tables under $100, $20 for tables $100-$299.99, $30 for tables $300 and above. These are introductory rates and may be adjusted with 30 days notice. The partnership fee is charged in addition to the table price paid to the event host. 2) Host Commission: Event hosts pay NO commission on table sales (0%). Hosts list events and sell tables completely free - the full table price goes directly to the host. 3) Inventory Management Deductions: When inventory losses exceed 10%, tiered deductions apply: 11-35% loss = 25% deduction from inventory management fee; 36-75% loss = 50% deduction; 76-100% loss = 75% deduction. 4) Pro Tier Subscription: $25/month for premium contractor access (unless qualified through performance). 5) Proposal Fees: Paid proposals incur Stripe checkout fees as disclosed during purchase. 6) Platform Processing Fee: A 3.5% platform processing fee applies to all non-subscription, one-time transactions processed through RevoVend, including but not limited to: vendor table purchases, QR code product sales, shipping labels, and marketing packages. This fee is charged to the buyer and is displayed as a separate line item at checkout before payment is submitted. The processing fee covers payment infrastructure and card processing costs passed through by our payment processor. The processing fee is NON-REFUNDABLE under all circumstances, including cancellations and disputes. Subscriptions (Pro Tier, business owner membership, EDU membership, and service provider plans) are EXEMPT from this fee. 7) Penalty Deductions: Contractor no-shows and violations may result in fee deductions per penalty policy. 8) Taxes: You are responsible for any applicable taxes. Fees may be updated with 30 days notice and will apply to transactions after the effective date.
EVENT HOSTS - PAYOUT METHODS: RevoVend offers event hosts two payout options for receiving table sale proceeds. Hosts may choose their preferred payment method in their account settings at any time. OPTION 1 - STRIPE CONNECT (RECOMMENDED): Instant or Next-Day Payouts: Table sale funds are transferred directly to your linked bank account instantly or within 1 business day (depending on your bank and Stripe settings). No Holds: RevoVend does not hold your money. Payments go directly from the business owner to you via Stripe Connect destination charges. Automatic Tax Reporting: Stripe handles 1099 reporting and tax documentation automatically. Setup Required: You must complete a one-time Stripe Connect onboarding process to verify your identity and link your bank account. This typically takes 5-10 minutes. Secure & Direct: Your funds never pass through RevoVend - they go straight to your account. No Additional Fees: Stripe Connect is free for hosts. Standard payment processing fees apply to the buyer, not you. OPTION 2 - MANUAL PAYOUT METHODS: If you prefer not to use Stripe Connect, you may opt for manual payouts via one of the following methods: A) ZELLE: Provide your Zelle-registered email address or phone number. RevoVend admin receives instant automated notifications and processes payments typically within 24-48 hours of table purchase completion. No processing fees. B) PAYPAL: Provide your PayPal email address. Payments sent via PayPal typically within 24-48 hours of table purchase completion. No processing fees. C) VENMO: Provide your Venmo username. Payments sent via Venmo typically within 24-48 hours of table purchase completion. No processing fees. D) PAPER CHECK: RevoVend will mail a paper check to your address on file. Processing Time: 7-14 business days after the event concludes. Mailing Time: Allow 5-7 additional days for postal delivery. Lost or stolen checks must be reported immediately for reissuance (subject to a $15 reissue fee). E) DIRECT BANK TRANSFER (ACH): Provide your bank routing number and account number. Processing Time: 7-14 business days after event concludes. ACH transfers typically take 3-5 business days to appear in your account after processing. AUTOMATED ADMIN NOTIFICATION SYSTEM: When you use manual payout methods (Zelle, PayPal, Venmo, checks, or bank transfers), RevoVend admin receives instant automated email notifications with your complete payment details including: amount to pay, host name and contact information, selected payout method and account details (email/phone/username/bank info), event and buyer details. This automated system is designed to minimize payment delays and ensure you receive your funds as quickly as possible. The admin dashboard displays pending payouts with visual alerts to prioritize urgent payments. PAYMENT ROUTING: Stripe Connect hosts: Payments go directly from business owner to host automatically via Stripe destination charges. Manual payout hosts: Full payment is collected by RevoVend, then disbursed to you via your chosen method. PAYOUT SETUP REQUIREMENT: You must complete payout setup (either Stripe Connect onboarding OR manual payout method selection) before you can create events or accept table purchases. This ensures smooth payment processing for all parties. IMPORTANT NOTES: Tax Reporting: Regardless of payout method, you are responsible for reporting all income to tax authorities. RevoVend will issue 1099 forms for hosts earning $600+ per calendar year. Payout Method Changes: You may switch between Stripe Connect and manual payouts at any time through your account settings. Changes take effect for future transactions only (not pending payouts). Default Setting: All new event host accounts default to Stripe Connect for fastest payouts. You may opt out at any time. Disputes & Holds: Payout methods do not affect dispute resolution processes. Funds may be held regardless of payout preference if disputes, compliance issues, or policy violations occur. RECOMMENDATION: RevoVend strongly recommends Stripe Connect for the fastest, most secure, and fully automated payout experience. Manual payouts are provided as an accommodation and are processed promptly, but Stripe Connect remains the most efficient option for instant payouts.
TIERED DEDUCTION POLICY: When hosts request inventory fund release, losses are calculated as: (beginning count - ending count) / beginning count × 100. Deductions automatically apply: ≤10% loss = no deduction (auto-approved if enabled by business owner); 11-35% loss = 25% deduction; 36-75% loss = 50% deduction; 76-100% loss = 75% deduction. HOST APPEAL RIGHTS: Hosts may: 1) Accept deduction and receive reduced payment immediately. 2) Submit appeal with explanation (minimum 20 characters) and evidence. 3) Forego payment entirely. Appeals suspend payment until business owner decision. BUSINESS OWNER REVIEW: Business owners review appeals and may: 1) Approve full payment (waive deduction). 2) Approve with adjusted deduction percentage. 3) Deny appeal (uphold original deduction). All decisions are final unless subject to arbitration. HOST OBLIGATIONS: Hosts must: provide accurate inventory counts, upload quality control photos, report discrepancies immediately, cooperate with investigations, and maintain proper inventory handling procedures. Repeated violations may result in account suspension.
AUTOMATED RISK SCORING: RevoVend calculates host risk scores (0-100 scale) based on: total inventory loss incidents (max 30 points), average loss percentage (max 40 points), and recent incidents within 6 months (max 30 points). Risk levels: Low (<25), Medium (25-49), High (50-74), Critical (75+). INCIDENT RECORDING: All inventory losses >10% are automatically recorded with: event ID, loss percentage, deduction amount, incident date, resolution outcome. BUSINESS OWNER ACCESS: Business owners and admins can view host risk scores and incident history when reviewing proposals or monitoring performance. High-risk hosts may face: additional scrutiny, higher insurance requirements, restricted access to high-value events, or account suspension. APPEALS & CORRECTIONS: Hosts may appeal risk scores or request incident review through proper channels. Scores are recalculated automatically after each incident resolution.
Contractors agree to: 1) Arrive on time and fulfill all scheduled commitments. 2) Maintain professional conduct and appearance as specified by event requirements. 3) Follow all venue rules, safety protocols, and local regulations. 4) Complete assigned tasks to the satisfaction of the Business Owner and Event Host. 5) Report any issues or incidents immediately. 6) Complete required training modules and pass certification quizzes before event access. 7) Maintain QR code check-in compliance (arrival, midpoint, end-of-event) via camera-based scanning or URL workflow. 8) Submit to background checks and provide valid government-issued identification. 9) Comply with penalty point system and suspension policies. 10) Maintain Pro Tier qualifications if applicable (performance or subscription). 11) Complete Phone Payment Acknowledgment form acknowledging use of personal phone for NFC tap-to-pay transactions when required by business owner, understanding wireless transactions only, and agreeing never to handle customer cards or sensitive information. Payment is contingent upon satisfactory completion of services and compliance with all policies.
INDEPENDENT CONTRACTOR RELATIONSHIP: All contractors working through RevoVend are INDEPENDENT CONTRACTORS, not employees of RevoVend, business owners, or event hosts. By accepting job opportunities through the platform, contractors acknowledge and agree to the following: 1) NO EMPLOYMENT RELATIONSHIP: You are not an employee, agent, partner, or joint venturer of RevoVend or any business owner/host. You have no authority to bind RevoVend or any user to any obligation. 2) NO BENEFITS: You are not entitled to employment benefits including health insurance, workers' compensation, unemployment insurance, paid time off, retirement benefits, or any other employee benefits. 3) TAX OBLIGATIONS: You are solely responsible for all federal, state, and local taxes on earnings. You will receive 1099 forms (if earning $600+) and must file appropriate tax returns. No taxes are withheld from your payments. 4) INSURANCE REQUIREMENTS & RECOMMENDATIONS: RevoVend and contracted parties are NOT liable for injuries, accidents, property damage, or losses incurred while performing services. Insurance requirements: Personal liability coverage may be required for certain events as specified in the "Insurance and Liability" section of these Terms. Business owners may require proof of insurance for high-value or high-risk events. Pro Tier contractors may access group insurance options. Contractors are STRONGLY ENCOURAGED to obtain: general liability insurance, personal accident insurance, health insurance, auto insurance (if driving to events). Even when not required, insurance is highly recommended for your protection. 5) ASSUMPTION OF RISK: You assume all risks associated with performing contracted services including travel to/from events, event-related activities, interactions with the public, handling products/inventory. 6) LIABILITY WAIVER: RevoVend, business owners, and event hosts are not responsible for: personal injuries or illness, property damage or theft, financial losses, disputes with other parties, third-party claims arising from your actions. 7) PAYMENT TERMINAL DEVICE USAGE: For payment processing at events, contractors may use their personal mobile device (smartphone or tablet) to access the RevoVend payment terminal OR request a provided device from the business owner/event host. Use of personal devices is voluntary and not required. If using a personal device: Contractors are solely responsible for device functionality, data charges, and device security; RevoVend is not liable for device damage, loss, theft, or data charges; Standard data and carrier rates apply; Contractors must maintain device security and protect payment data per PCI compliance. Business owners may elect to provide dedicated payment devices (tablets or card readers) for contractor use at events. Device provision preferences should be communicated during the hiring process. 8) ACCEPTANCE REQUIREMENT: Before accepting your first job, you must review and accept this Independent Contractor Disclaimer via modal popup. Email confirmation with insurance provider links will be sent for your records. Disclaimer acceptance is tracked with timestamp in your contractor profile. INSURANCE RESOURCES: Optional insurance provider links are available in: disclaimer modal, contractor dashboard banner, profile Safety & Protection section, and disclaimer email. These are recommendations only - RevoVend does not endorse specific providers.
POINT-BASED ACCOUNTABILITY: Violations earn penalty points: No-show (no attendance, no notice) = 15 points; Late arrival (>15 min) = 5-10 points based on severity; Early departure (unauthorized) = 8 points; Poor performance (quality issues) = 5 points. Points expire after 30 days. AUTO-SUSPENSION: Contractors with 20+ active points are automatically suspended until point expiration or successful appeal. APPEAL PROCESS: Contractors may appeal penalties with evidence (doctor's note, emergency proof, etc.). Appeals reviewed by admins within 5 business days. REPORTING: Business owners and hosts report violations through dedicated interface. All reports logged with timestamps, evidence, and resolution status. CONSEQUENCES: Repeated violations result in: rating downgrades, Pro Tier disqualification, permanent account suspension for severe cases. Payment may be withheld or reduced based on violation severity.
QUALIFICATION: Contractors qualify through: 1) Performance: Complete 10+ events per month for 2 consecutive months, OR 2) Subscription: Pay $25/month subscription fee. BENEFITS: Access to high-paying events, priority in hiring queue, insurance enrollment eligibility, ceremonial training and certification, premium job alerts, enhanced profile visibility. REQUIREMENTS: Complete Pro Onboarding Training, pass certification quiz (80%+ score), maintain professional standards, comply with penalty policies. DISQUALIFICATION: Pro status revoked for: subscription cancellation without performance qualification, 10+ active penalty points, poor ratings (<4.0 average), training non-compliance, serious policy violations. No refunds for subscription fees upon disqualification.
CONTRACTOR OBLIGATIONS: Generate QR code for each active event via Contractor Check-In page (/contractor/checkin), present QR code to business owner or host at: arrival (within 15-minute grace period), midpoint (halfway through event), end-of-event. QR codes are JWT-secured and expire after event completion. DUAL CHECK-IN METHODS: Two verification methods available: 1) CAMERA-BASED SCANNING (Production): Hosts click "Scan QR Code" button on event cards in Vendor Management dashboard. Real-time camera scanner opens with live feed using @yudiel/react-qr-scanner library. Host points camera at contractor's QR code displayed on phone/printed. Scanner validates token in real-time, confirms check-in, and refreshes contractor status automatically. Works on all modern browsers and mobile devices (requires HTTPS or localhost for camera permissions). 2) URL-BASED WORKFLOW (Development/Testing): Contractors copy check-in URL from QR code. Hosts paste URL in browser for validation and check-in confirmation. GRACE PERIOD: Contractors have 15-minute grace period from event start time for arrival check-in. Late arrivals (after 15 minutes) require host to document reason: technical issues, contractor not in designated location, traffic/emergency, or other. VERIFICATION PROCESS: Business owners and hosts scan QR codes to verify: contractor identity, event authorization, proper check-in timing. All scans logged with timestamps for payment verification. Camera scanner displays real-time success/error feedback with automatic contractor count updates. MIDPOINT CHECK-IN: At midpoint, host confirms: "Did you provide physical visa gift cards?" If YES = skip digital stipend release (already handled). If NO = automatically release food/travel stipends from escrow to contractors. Timestamp recorded on business owner dashboard. PAYMENT DEPENDENCY: Stipend and final payments may be withheld for: missing check-ins, late arrivals beyond policy, unauthorized QR code sharing, identity verification failures. SECURITY: QR codes cannot be reused across events. Only authorized business owners/hosts for specific events can scan. Backend validates role permissions and token authenticity. Lost or compromised QR codes must be reported immediately. Camera permissions are requested per-scan and never stored. TECHNICAL REQUIREMENTS: Camera scanning requires: modern browser with camera API support, HTTPS connection or localhost, camera permissions granted by user, adequate lighting for QR code visibility.
CONTRACTOR REQUIREMENTS: Before accepting jobs that may require payment processing, contractors must complete the Phone Payment Acknowledgment form accessed via /contractor/phone-payment-acknowledgment. Acknowledgment is required for contractors hired for events where payment processing may be necessary. PAYMENT PROCESSING OPTIONS: Contractors may use one of two methods at events: 1) SELF-CHECKOUT (PREFERRED): Guide customers to use self-checkout terminals where they scan and pay independently. This is the safest method requiring no direct payment handling. 2) NFC TAP-TO-PAY (IF AVAILABLE): If contractor's phone has NFC capability and event requires it, contractor may use tap-to-pay functionality allowing customers to tap contactless cards on contractor's phone. SECURITY REQUIREMENTS: Contractors MUST NEVER: manually enter customer card information, take photos of customer cards, handle or touch customer payment cards, store customer payment data, process non-contactless payments on personal device. Only NFC tap-to-pay with contactless cards is permitted. COMPENSATION: Use of personal phone for payment processing (if required) is included in agreed compensation with no additional fees or deductions. DATA SECURITY: Contractors must: protect payment terminal access, maintain device security, comply with PCI-DSS standards, report suspected fraud immediately. RevoVend is not liable for: contractor device damage/loss, personal data charges, security breaches due to contractor negligence. BUSINESS OWNER DISCRETION: Business owners may: require NFC tap-to-pay capability, provide dedicated payment devices instead, offer self-checkout terminals only. Payment processing method must be communicated during hiring process. ACKNOWLEDGMENT TRACKING: System records: acknowledgment timestamp, contractor acceptance, application ID association. Acknowledgment status visible to business owners during contractor review. Contractors who have not acknowledged cannot be hired for payment-processing roles.
TIME-BASED PENALTIES: 15-Minute Grace Period = No penalty, normal check-in. 20 Minutes to 2 Hours Late = Contractor MUST immediately notify host and system via app "Running Late" button. Failure to notify escalates penalties. Contractor may continue event but subject to performance review. 2 Hours to 3 Hours Late = 25% deduction from final payout. Contractor retains ALL stipends (food/travel). May continue working event. Host documents arrival time and reason. 3+ Hours Late or No-Show = QR code immediately canceled. ALL funds suspended (stipends + payout forfeited). Account automatically suspended after event. Host still receives: full inventory management fee + 50% supervisory fee from forfeited contractor funds. CONTRACTOR NOTIFICATION SYSTEM: "Running Late" feature in app for 20min-3hr delays. Real-time alerts sent to host and business owner. Notification timestamp logged for penalty assessment. Failure to notify = escalated penalties and disciplinary action. VOLUNTARY RESIGNATION (3+ Hours): Contractors arriving 3+ hours late MUST voluntarily resign via app. Acknowledgement screen: "I understand I am forfeiting all compensation and my account will be suspended." Account flagged as "Chronic No-Show" making it extremely difficult to get rehired. Cannot check in with QR code after 3-hour mark. MEDICAL EMERGENCY EXCEPTIONS: Contractors facing genuine medical emergencies may email a doctor's excuse/note to Revovend1@gmail.com for review. Documentation must be from urgent care, hospital, or licensed medical provider and dated within 48 hours of the event. Admin will review and determine if account suspension should be lifted. Repeated medical excuses or fraudulent documentation will result in permanent suspension.
EVENT HOST CHOICE: Event hosts have the option to allow or disallow unmanned, self-service vendor tables at their events. This must be explicitly specified during event creation and is clearly visible to business owners during table booking. UNMANNED TABLE REQUIREMENTS: For events that allow unmanned tables: Business owners may choose to use contractors for setup and breakdown only (not full-day management). Customers make purchases via QR code payment systems (where available) without contractor presence. Contractors are paid a one-time setup/breakdown fee instead of daily stipends. Business owners assume full responsibility for product security and customer service during unmanned periods. All unmanned table options must comply with venue policies and local regulations. CONTRACTOR OBLIGATIONS FOR UNMANNED SETUP: Arrive on time for setup and breakdown appointments. Ensure products, displays, and QR codes are properly arranged and functional. Provide clear product labeling, pricing, and payment instructions. Complete end-of-event breakdown and inventory collection. LIABILITY & INSURANCE: Business owners using unmanned tables assume full liability for: product theft or damage during unmanned periods, customer interactions and disputes, compliance with local vending regulations. Event hosts are not responsible for unmanned table supervision or security. Appropriate business insurance is strongly recommended. FUTURE QR CODE PAYMENT INTEGRATION: When available, business owners will be able to generate QR codes for product payments through RevoTools. Payment processing fees and terms subject to Stripe merchant agreement. QR codes must display accurate pricing and product information.
EVENT HOST TABLE OPTIONS: Event hosts can configure detailed table offerings with granular pricing controls to provide transparency and flexibility for business owners. Table configurations may include: 1) BASE TABLE PRICING: Standard table rental price based on size (6ft table, 8ft table, 10x10 booth, custom sizes). Price and quantity available for purchase by business owners. 2) ELECTRICITY ADD-ONS: Hosts may offer optional electricity access for tables requiring power for equipment, lighting, or product displays. Electricity availability must be clearly indicated (available or not available). If available, hosts set a separate electricity price as an add-on to the base table price. Business owners purchasing tables can choose to add electricity during checkout for an additional fee. 3) MISCELLANEOUS ITEMS: Hosts may offer additional items for purchase alongside tables such as: folding chairs, table linens/covers, display signage, equipment rentals, storage bins, lighting fixtures, or any other event-specific items. Each miscellaneous item must include: clear description of the item, individual pricing, quantity limitations (if applicable). Business owners can select and purchase these add-on items during table booking. 4) MARKETING PACKAGES: Event hosts may create promotional marketing packages that business owners can purchase to enhance their event presence and visibility. Marketing packages may include: package name and description, pricing for the promotional service, duration of promotion (typically 30 days or event-specific), social media platform coverage (Facebook, Instagram, YouTube, TikTok, Twitter/X, LinkedIn), promotional activities (social media posts, event spotlight features, email newsletter inclusions, website homepage features). PRICING TRANSPARENCY: All table configurations, add-ons, and marketing packages must display accurate pricing during event creation. Total costs are calculated automatically during business owner checkout including: base table price, electricity add-on (if selected), miscellaneous items (if selected), marketing packages (if purchased), partnership fees (tiered based on table price). MARKETPLACE LISTINGS: Table configurations are automatically converted into marketplace listings upon event creation, making tables immediately available for business owner discovery and purchase. Marketplace listings include all configured options (electricity, miscellaneous items, marketing packages). BUSINESS OWNER PURCHASE RIGHTS: Business owners have the right to: view complete pricing breakdowns before purchase, select or decline optional add-ons, split table costs with another business (50/50 cost sharing) where allowed, use Buy Now Pay Later options (Klarna, Afterpay, Affirm) for qualifying purchases. NON-REFUNDABLE ADD-ONS: Electricity, miscellaneous items, and marketing package purchases are generally non-refundable once confirmed, subject to event cancellation policies and extraordinary circumstances. EVENT HOST OBLIGATIONS: Hosts must: accurately represent availability of electricity and items, fulfill all add-on commitments included in table purchases, execute marketing packages as described, maintain pricing accuracy and honor confirmed bookings, notify business owners immediately of any changes to add-on availability. DISPUTES: Disputes regarding unfulfilled add-ons or marketing packages may be escalated through platform support. RevoVend reserves the right to mediate disputes and issue refunds for undelivered services at our discretion.
MANDATORY TRAINING: Contractors must complete: General onboarding training, Event-specific training assigned by business owners, Pro Tier onboarding (if applicable), Safety and compliance modules. TRAINING MATERIAL TYPES: Business owners and event hosts may create three types of training materials: 1) QUIZ-REQUIRED: Contractors must pass a 5-question quiz with 100% accuracy. Maximum 3 attempts allowed. Failed attempts require reviewing material before retaking. Progress tracked and visible to business owners. 2) ACKNOWLEDGMENT-REQUIRED: Contractors must read material and click "I Acknowledge" to confirm understanding. Used for simple tasks like table setup procedures or safety guidelines. Completion tracked and required before event access. 3) REVIEW-ONLY: Optional reference materials contractors can access anytime for guidance. No completion requirement but available for contractor reference. QUIZ REQUIREMENTS: Pass certification quizzes with 100% score for quiz-required materials. Maximum 3 attempts per quiz. Failed quizzes require material review before retry. Unlimited retake attempts for Pro Tier and general certification (80%+ score). Certifications valid for 1 year, then renewal required. BUSINESS OWNER TRAINING CREATION: Business owners may create custom training materials with: title, detailed content, PDF attachments, video links (YouTube supported), minimum revenue threshold for RevoConference training access (optional), quiz questions with multiple choice answers and correct answer designation. PROGRESS TRACKING: All training completion tracked and visible to business owners including: completion status, quiz scores and attempt history, acknowledgment timestamps, time spent on materials. NON-COMPLIANCE: Failure to complete required training results in: event access denial, payment withholding, disqualification from future events, Pro Tier disqualification.
CONTRACTOR PREFERENCES: Set job alerts for: specific job types, location (local/state-based or nationwide), hourly rate ranges, notification channels (email/push). AUTOMATED NOTIFICATIONS: Receive alerts when matching jobs posted. Alert delivery via email and/or push notifications based on preferences. BUSINESS OWNER POSTING: Post jobs tied to events with: job description, requirements, pay rates, location, contractor qualifications. Jobs automatically distributed to matching contractors. OPT-OUT: Disable job alerts anytime through account settings. Opting out stops all job notifications.
EMAIL NOTIFICATIONS: We send automated email notifications via MailerSend (from info@revovend1.com) for: account verification, proposal notifications, payment confirmations, event updates, checkout abandonment recovery (including special discount offers), inventory alerts, penalty notifications, training reminders, survey invitations. You consent to these transactional emails by using the platform. Promotional emails require opt-in. SMS TEXT MESSAGE PROGRAM: By providing your phone number and checking the SMS consent checkbox, you expressly consent to receive recurring automated text messages from RevoVend via Twilio (toll-free number: +1 877-959-4124). PERMITTED MESSAGE TYPES: Two-factor authentication (2FA) verification codes, event reminders and updates (24-48 hours before), contractor job hiring confirmations with calendar invites, payment processing confirmations and wallet updates, proposal notifications, table booking confirmations, time-sensitive alerts. FREQUENCY: Message frequency varies based on your activity (typically 1-5 messages per week for active users, occasional messages for less active users). We never send promotional or marketing messages via SMS. OPT-IN PROCESS: You may opt-in through: landing page "Join Our Text Club" section (primary), signup form checkbox during account creation, profile settings for existing users. All opt-in points include clear consent language and STOP/HELP instructions. CONSENT NOT REQUIRED: Consent to receive SMS is not required to use the platform or make purchases. You can use RevoVend without providing a phone number or enabling SMS notifications. OPT-OUT METHODS: Reply STOP to any message to immediately unsubscribe, disable SMS notifications in account settings, or email info@revovend1.com. You will receive one final confirmation message after opting out. MESSAGE & DATA RATES: Standard message and data rates may apply per your carrier. RevoVend does not charge for text messages. We are not responsible for carrier charges. FULL SMS TERMS: Complete SMS program terms including opt-in process, message types, frequency, privacy, and support information are available at revovend.com/sms-terms. TCPA COMPLIANCE: We comply with the Telephone Consumer Protection Act (TCPA) requirements including: express written consent via required checkbox, clear opt-out instructions (STOP/HELP), transactional-only messaging to opted-in users, immediate opt-out processing, documented consent workflows.
MANUAL CALLING SYSTEM: RevoVend operates a cold calling system for proposal outreach. Calls are manually placed by W-8BEN contractors (human callers, NOT automated dialers or robocalls) using their own phone or softphone via direct-dial. CONSENT TO CONTACT: By submitting your phone number in external proposals or business inquiries, you expressly consent to receive calls from RevoVend regarding your proposal or business opportunity. This is NOT a consent to receive marketing calls unrelated to your inquiry. CALL PURPOSE: Calls are made exclusively for: discussing your specific proposal or event opportunity, answering questions about RevoVend services, scheduling follow-up conversations, providing requested information about remote vending. CALL RECORDING: Calls may be recorded for quality assurance, training, dispute resolution, and compliance purposes. You will be notified at the beginning of recorded calls where required by law. DO-NOT-CALL RIGHTS: You have the right to be added to our do-not-call list at any time by: 1) Informing the caller during the call and requesting removal, 2) Emailing info@revovend1.com with subject "Do Not Call Request" and your phone number, 3) Replying to any follow-up email or communication with a removal request. Phone numbers marked as "Declined" are automatically blocked from future calls. ATTEMPT LIMITS: We limit call attempts to a maximum of 3 attempts per phone number. After 3 unsuccessful attempts, the number is removed from the calling queue. CALLING HOURS: Calls are made between 10:00 AM and 6:00 PM in your local time zone to comply with telemarketing regulations. TCPA COMPLIANCE: We comply with the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), and all applicable state and federal telemarketing laws. Our calls are: manually placed by human callers (no autodialers), limited to business hours, limited in frequency, recorded with proper notification, subject to do-not-call requests. THIRD-PARTY LIABILITY: W-8BEN contractors who place calls on behalf of RevoVend are required to comply with all telemarketing laws and regulations. RevoVend monitors call quality and compliance but contractors may be held independently liable for violations. REVOCATION OF CONSENT: You may revoke consent at any time using the methods listed above. Revocation is effective immediately upon processing (typically within 1-2 business days).
HOST JOB REFERRALS: Event hosts may refer: platform contractors (direct assignment), new persons (invitation to join platform). Referral credits awarded upon successful hire and event completion. AMBASSADOR PROGRAM: Three-tier commission structure: 1) STAR AMBASSADOR (entry tier): 15% commission on business owner subscriptions, 10% on other roles. 2) SUPER NOVA AMBASSADOR (elite tier): 20% on business owners, 15% on others. Tier promotion requires 10 conversions in rolling 60-day window; auto-demotion if conversions fall below 10. 3) VENUE PARTNER AMBASSADOR (premium tier): 30% commission on event host subscriptions, 20% commission on business owner subscriptions. Venue partners may manage unlimited venues with EIN/business details. VENUE PARTNER REQUIREMENTS: Application must include: valid business EIN, business name and contact details, venue addresses (no limit), contact information. Admin approval required before activation. COMMISSION TERMS: All ambassador commissions are one-time payments on subscription purchases (not recurring). Commissions subject to: successful subscription activation, fraud prevention review, compliance with platform policies. Venue partners receive higher commission rates in exchange for venue verification and professional representation. FALSE REFERRALS: Fraudulent or manipulated referrals result in: reward forfeiture, account suspension, potential legal action, commission clawback.
OPTIONAL FEATURE: Public profiles are an optional social feature allowing users to share more information with the RevoVend community. Public profiles are NOT required to use the platform. OPT-IN REQUIREMENT: Users must explicitly enable their public profile and accept a disclaimer before profile activation. Disclaimer acceptance is tracked with timestamp. VISIBILITY LEVELS: Public profiles have two visibility levels: 1) LOGGED-IN USERS: Full profile access based on user privacy settings including photo, about section, specialties, experience, location, ratings, and contact information (if enabled). 2) GUEST USERS: Very limited information (name and role only). Full profile details only visible to authenticated community members. PRIVACY CONTROLS: Users have granular control over profile visibility through privacy toggles: Show/hide profile photo, Show/hide about me section, Show/hide location information, Show/hide ratings and reviews, Show/hide specialties and experience, Show/hide contact information (email, phone, website). Master toggle to enable/disable entire public profile. All privacy settings default to hidden for maximum privacy. PROFILE CONTENT: Users may include: profile photo URL, display name, about me text (max 1000 characters), specialties (max 10), years of experience, role-specific information. Content must comply with platform content policies. MEMBER DIRECTORY: Logged-in users can browse and search public profiles through the Member Directory feature. Directory includes filters by: user role (business owner, event host, contractor, local vendor), location (state, city), keywords and specialties. Search results only show users who have enabled public profiles. PROFILE LINKS: Public profile links may appear throughout the platform on: event pages (host profiles), contractor lists, booking confirmations, search results, directory listings. Links only active for users with public profiles enabled. USER RESPONSIBILITIES: Users are responsible for: accuracy of information in public profiles, maintaining appropriate and professional content, respecting intellectual property rights, not impersonating others or creating fake profiles, keeping contact information current if visible. CONTENT RESTRICTIONS: Public profiles must not contain: illegal, defamatory, or harmful content, harassment, hate speech, or discriminatory content, spam or solicitation unrelated to platform services, misleading or false information, unauthorized use of others' photos or content. PROFILE DEACTIVATION: Users may disable public profiles at any time through settings. Deactivation removes profile from directory and public view immediately. Profile data is retained for potential re-activation. VIOLATIONS: Inappropriate public profile content may result in: content removal, profile deactivation, account warnings, account suspension for severe violations. DATA SHARING: Public profile information is shared only with: logged-in RevoVend users (based on privacy settings), guest users (minimal information only - name and role). RevoVend does not sell or share public profile data with third parties for marketing purposes. Users acknowledge that information marked as "visible" in privacy settings will be accessible to other community members.
SURVEY PARTICIPATION: Event hosts and contractors receive automated survey invitations post-event. Surveys assess: communication, tracking, professionalism, payment promptness, work quality. FEEDBACK SCORES: Business owner profiles display aggregated feedback scores (0-100%). Individual responses confidential but contribute to public score. INCENTIVES: Survey completion may earn: priority status, reward credits, platform badges. OPT-OUT: Decline survey participation without penalty. Non-response does not affect ratings or eligibility. MISUSE: False or malicious survey responses subject to: removal, score adjustments, account review.
PROPOSAL LIFECYCLE: Draft (saved, not sent) → Pending (awaiting delivery) → Sent (delivered) → Viewed (opened by recipient) → Accepted (deal confirmed) or Declined (deal rejected). PAID PROPOSALS: Some proposals require payment via Stripe checkout. Payment authorizes proposal delivery. Non-refundable once sent. DRAFT MANAGEMENT: Save drafts indefinitely. Send manually when ready. Drafts do not count toward proposal limits until sent.
Business Owners agree to: 1) Provide accurate event details, requirements, and expectations. 2) Pay agreed-upon contractor fees, supervision fees, and inventory management fees promptly. 3) Upload shipping labels with signature confirmation for all product deliverables. 4) Review inventory fund release requests within 5 business days. 5) Process host appeals fairly and provide written decisions. 6) Report contractor violations accurately and with evidence. 7) Provide necessary materials, training, or instructions for successful event execution. 8) Maintain appropriate insurance coverage for their business activities. 9) Comply with all applicable business licenses and permits. 10) Treat contractors and hosts professionally and provide safe working environments. 11) Maintain accurate tax records and issue 1099 forms as required.
Event Hosts agree to: 1) Provide accurate venue information, setup requirements, and event details. 2) Ensure venue compliance with safety regulations and accessibility requirements. 3) Coordinate with Business Owners and Contractors for smooth event execution. 4) Handle table sales, vendor management, and on-site logistics. 5) Maintain appropriate event insurance and venue permits. 6) Provide clear parking, loading, and setup instructions to all parties. 7) Submit accurate inventory counts (beginning and end of event) with quality control photos. 8) Report discrepancies immediately and cooperate with investigations. 9) Respond to fund release and appeal processes within specified timeframes. 10) Verify contractor check-ins via QR code scanning. 11) Maintain professional conduct and comply with host risk tracking policies.
Payment processing: 1) All payments processed through Stripe. RevoVend does not store full payment card details. 2) Escrow services hold funds until: service completion, inventory verification, check-in confirmation, appeal resolution. 3) Stipend release: Midpoint release after arrival and halfway check-ins confirmed. Final release after end-of-event check-in and inventory verification. 4) Deductions applied for: inventory losses per tiered system, contractor penalties, early terminations, policy violations. 5) Refunds subject to: cancellation policies, processing fees (non-refundable), investigation outcomes, appeal decisions. The 3.5% platform processing fee charged at the time of purchase is strictly non-refundable and will be deducted from any eligible refund amount. 6) Disputed payments reviewed case-by-case. Arbitration required for unresolved disputes. 7) Tax reporting: 1099 forms issued annually for contractors earning $600+. W-9 collection mandatory for payment processing. 8) Payment methods: credit cards, ACH transfers, digital wallets, prepaid cards (Stripe Issuing) for contractor payouts. 9) Wallet system: Track balances, escrow holds, transaction history, available funds, pending releases.
WALLET FUNCTIONALITY: Business owners and hosts maintain wallets for: escrow holds, available balances, transaction history, fund releases. PREPAID CARDS: Contractors may receive Stripe Issuing prepaid cards for: event stipends, final payouts, instant access to earned funds. CARD TERMS: Prepaid cards subject to: Stripe Issuing agreement, spending limits, expiration dates, replacement fees for lost cards. RESTRICTIONS: Funds held in escrow cannot be withdrawn until: service completion, verification requirements met, appeal processes resolved. DISPUTES: Wallet transaction disputes resolved through: RevoVend support review, arbitration for unresolved issues.
AVAILABLE BNPL PROVIDERS: RevoVend offers flexible payment options through third-party Buy Now, Pay Later (BNPL) providers including Klarna, Afterpay/Clearpay, and Affirm. These options are available for: table split payments (50/50 cost sharing between businesses), proposal overflow purchases when subscription limits are exceeded. BILLING ADDRESS REQUIREMENT: To comply with payment processor regulations and fraud prevention requirements, you must provide a valid billing address when using BNPL payment methods. This information is securely transmitted to the BNPL provider and is not stored by RevoVend beyond transaction records. MINIMUM PURCHASE AMOUNTS: Affirm requires a minimum purchase amount of $50 and is therefore excluded from proposal overflow payments (typically $4-$8 range) but available for table split payments. Klarna and Afterpay/Clearpay have no minimum purchase requirements and are available for all eligible transactions. THIRD-PARTY TERMS: When you choose a BNPL payment option, you agree to the terms and conditions of the respective provider: Klarna (klarna.com/us/terms), Afterpay/Clearpay (afterpay.com/terms), Affirm (affirm.com/terms). Payment plans, interest rates, fees, and approval criteria are determined solely by the BNPL provider. USER RESPONSIBILITY: You are solely responsible for: 1) Making timely payments to the BNPL provider according to their payment schedule. 2) Understanding the terms, fees, and interest rates charged by the BNPL provider. 3) Any late fees, penalties, or credit impacts resulting from missed payments. 4) Ensuring your payment method on file with the BNPL provider remains valid. RevoVend is not responsible for BNPL payment failures, disputes, or collections. DATA SHARING: When you select a BNPL option, the following information is shared with the provider for payment processing: purchase amount, billing address, email address, phone number (if provided), transaction details. This data sharing is necessary to complete your purchase and is governed by both RevoVend's Privacy Policy and the BNPL provider's privacy policy. NON-REFUNDABLE FEES: RevoVend platform fees and partnership fees remain non-refundable even if you later dispute or reverse a BNPL payment. Refund eligibility is determined by RevoVend's standard refund policies, not by BNPL provider policies. PAYMENT AUTHORIZATION: By selecting a BNPL payment method, you authorize RevoVend to process the transaction through the selected provider and acknowledge that approval is subject to the provider's credit and fraud checks.
W-9 REQUIREMENT: Contractors must submit W-9 forms before payment processing. Business owners may require W-9 for contractor approval. Failure to provide W-9 results in payment withholding. 1099 GENERATION: Business owners automatically receive 1099 forms for contractors earning $600+ annually. Forms generated and distributed by January 31st. Contractors responsible for tax filing based on 1099 data. BUSINESS OWNER OBLIGATIONS: Maintain accurate payment records, verify contractor tax information, issue 1099s as required by IRS regulations, comply with state and local tax laws. NON-COMPLIANCE: Tax violations may result in: IRS reporting, account suspension, legal liability. RevoVend provides tools but users bear ultimate tax responsibility.
REVOTOOLS SUITE: RevoVend provides business owners with a suite of productivity tools (RevoTools) including: Cost Savings Calculator, Event Insurance portal, Product Setup, Live Transaction Dashboard, Event Payment Processor, RevoTools Workshop (training videos), Manual Subscription List, and Accounting Export. Access to certain tools may be restricted based on user role and subscription tier. ACCOUNTING EXPORT FEATURE: Business owners can export transaction data as CSV files for accounting software integration. Supported formats include: Standard CSV (compatible with all accounting software), QuickBooks 3-Column Format (Date, Description, Amount), QuickBooks 4-Column Format (Date, Description, Debit, Credit), Xero Format (optimized for Xero accounting software). EXPORT FUNCTIONALITY: Users can: 1) Select custom date ranges for transaction exports (start and end dates inclusive). 2) Filter by transaction type (all transactions, RevoTools payments, table splits, proposals). 3) Choose accounting format based on their software requirements. 4) Download CSV files directly to their device for import into accounting software or sharing with CPAs. DATA ACCURACY: Exported transaction data includes: transaction date, description, amount (without currency symbols for software compatibility), payment method, customer email (where applicable), reference IDs (Stripe payment intent or charge IDs). Users are responsible for: verifying the accuracy of exported data before importing into accounting systems, properly categorizing transactions according to their accounting standards, maintaining backup copies of exported files, ensuring compliance with tax reporting requirements. NO SERVER STORAGE: RevoVend does not store exported CSV files on our servers. Files are generated on-demand and downloaded directly to your device. You are solely responsible for the security and storage of downloaded accounting exports. INTENDED USE: Accounting exports are intended for: legitimate business accounting purposes, tax preparation and filing, financial record-keeping, audits and compliance reviews, sharing with authorized accountants or CPAs. Misuse of accounting export data for fraudulent purposes, unauthorized sharing with third parties, or manipulation of financial records may result in account termination and legal action. USER RESPONSIBILITY: You acknowledge that: 1) Exported data reflects completed transactions only (no pending or failed payments). 2) Transaction amounts are final and verified at time of export. 3) You must reconcile exported data with your actual payments and receipts. 4) RevoVend is not responsible for errors in manual data entry or import processes. 5) Tax obligations and reporting accuracy remain your responsibility. SUPPORT: For questions about accounting exports, supported formats, or data discrepancies, contact our support team at info@revovend1.com with "Accounting Export" in the subject line.
PRODUCT QR CODE SYSTEM: RevoVend's Product Setup feature within RevoTools allows business owners to create scannable QR codes for product sales and services. QR code terms and customer data collection: 1) CONFIGURABLE INFORMATION FIELDS: When creating product QR codes, business owners can configure whether the product requires optional customer information collection including: Phone Number (for services requiring contact), Shipping Address (for physical goods requiring delivery including street address, city, state, and ZIP code). These fields are optional and configurable on a per-product basis. Products not requiring shipping or contact details can be configured without these fields. 2) CUSTOMER CONSENT: When customers scan a product QR code and proceed to purchase, they are informed if phone number or shipping address collection is required for that specific product. Customers must provide the required information to complete the purchase. Providing information constitutes consent for the business owner to use it for order fulfillment purposes only (shipping, delivery confirmation, customer service). 3) DATA USAGE RESTRICTIONS: Business owners who collect customer information through product QR codes agree to: Use customer data solely for order fulfillment and customer service related to the specific purchase. NOT use customer data for marketing, promotional purposes, or third-party sharing without separate explicit consent. Securely store and protect customer information according to applicable data protection laws. Delete or anonymize customer data after order fulfillment is complete and any return/warranty period has expired (typically 90 days). 4) BUSINESS OWNER RESPONSIBILITIES: Business owners are solely responsible for: Accurately configuring which products require phone numbers or shipping addresses based on product type (physical goods vs. digital/in-person services). Fulfilling orders to the provided shipping addresses accurately and within reasonable timeframes. Maintaining customer data security and privacy. Complying with applicable data protection laws (GDPR, CCPA, etc.) for customer information collected through their QR codes. Responding to customer data access, correction, or deletion requests. 5) CUSTOMER RIGHTS: Customers who provide information through product QR code purchases have the right to: Request access to their stored information. Request correction of inaccurate information. Request deletion of their information after order fulfillment. Contact the business owner directly for data privacy inquiries (business owner contact information visible on purchase confirmation). Report data privacy violations to info@revovend1.com for investigation. 6) REVOEND ROLE & DATA HANDLING: RevoVend stores customer information (phone numbers, shipping addresses) in our secure database solely to facilitate product fulfillment and display it to the business owner who sold the product. We do NOT: Use customer information for RevoVend marketing purposes. Share customer data with third parties (except payment processor Stripe as necessary for transaction processing). Send unsolicited communications to customers beyond transactional purchase confirmations. Customer data is encrypted in transit and at rest. Business owners access customer data through their secure Product Transactions dashboard. 7) DATA RETENTION: Customer information collected through product QR codes is retained for: 90 days after purchase for active order fulfillment and customer service. Longer if required by law (tax records, dispute resolution, legal holds). Automatic deletion after retention period expires unless extended for legitimate business reasons. 8) PROHIBITED USES: Business owners must NOT: Collect customer information for products that do not genuinely require it (e.g., requiring shipping address for digital products). Use customer data for purposes unrelated to the specific product purchase. Sell, rent, or share customer contact information with third parties. Send marketing communications without separate opt-in consent. Violating these terms may result in: immediate account suspension, revocation of Product Setup access, legal liability for data privacy violations.
EVENT PHOTO UPLOADS: Event hosts may upload up to 3 photos per event listing to provide visual context and enhance event discoverability. Photo upload terms: 1) CONTENT REQUIREMENTS: Photos must be relevant to the event (venue, setup, previous events, location). Photos must not contain: inappropriate, offensive, or explicit content; copyrighted images without permission; misleading or deceptive imagery; personal information or identifiable faces without consent. 2) AUTOMATIC COMPRESSION: Uploaded images are automatically compressed to 500KB or less to optimize platform performance and reduce storage costs. Image quality is maintained while file size is reduced. Original images are not retained after compression. 3) STORAGE & HOSTING: Photos are stored in Google Cloud Storage via Replit App Storage with secure access controls. RevoVend maintains a limited license to host, display, and distribute event photos for platform operations. 4) VISIBILITY & SHARING: Event photos are visible to authenticated platform users viewing the event listing based on role permissions (business owners, contractors, other hosts). Photos are NOT publicly visible to unauthenticated visitors or search engines. Hosts retain copyright ownership of uploaded photos. 5) HOST RESPONSIBILITIES: Hosts are solely responsible for ensuring they have rights to upload all photos. Hosts must not upload photos containing trade secrets, confidential information, or proprietary content belonging to others. Hosts agree to indemnify RevoVend against copyright infringement claims related to their uploaded photos. 6) REMOVAL RIGHTS: RevoVend reserves the right to remove photos that violate content policies, infringe intellectual property rights, or are deemed inappropriate. Hosts can delete their own event photos at any time through the event edit interface. Photos are automatically deleted when events are deleted or 2 years after event completion. 7) PROHIBITED USES: Do not upload photos with intent to: mislead about event quality or venue features, advertise unrelated products or services, spam or manipulate search results, violate any local laws or regulations. Violations may result in photo removal, event delisting, or account suspension.
PRODUCT CATALOG: RevoVend offers an Event Materials catalog featuring business productivity products to support remote vending operations including thermal printers, receipt paper rolls, branded apparel, table covers, stickers, and other event materials. Catalog access and terms: 1) CATALOG MANAGEMENT: Admins maintain the Event Materials catalog with product information, images, descriptions, pricing, and Stripe checkout links. Products are available for purchase by all authenticated platform users. Catalog products and availability may change without notice. 2) PURCHASE PROCESS: Products are purchased through Stripe-hosted checkout pages via secure payment links. When you click a product checkout link, you are redirected to Stripe's secure checkout system. All payment processing, order fulfillment, shipping, and customer service for Event Materials are handled directly by Stripe and the merchant, not RevoVend. 3) REVOEND ROLE: RevoVend acts solely as a catalog referral service directing users to third-party checkout pages. We do NOT: process payments for Event Materials (Stripe handles all transactions), store payment card details or billing information, fulfill orders or manage inventory, provide shipping or tracking services for Event Materials, handle customer service or returns for Event Materials purchases. 4) STRIPE TERMS: All Event Materials purchases are subject to Stripe's terms of service, privacy policy, and merchant policies. Payment terms, refund policies, shipping costs, and delivery times are determined by Stripe and the merchant, not RevoVend. You must agree to Stripe's terms before completing any Event Materials purchase. 5) NO WARRANTIES: RevoVend makes no warranties, express or implied, regarding: Event Materials product quality, fitness for purpose, availability, or specifications; delivery times, shipping accuracy, or order fulfillment; merchant performance, customer service, or return policies; compatibility of products with your specific needs or events. All product information is provided "as is" for informational purposes. 6) LIMITATION OF LIABILITY: RevoVend is not liable for: product defects, damages, or merchant failures; delayed, lost, or incorrect shipments; billing disputes or payment processing errors; dissatisfaction with product quality or specifications; any claims, losses, or damages arising from Event Materials purchases. Your sole remedy for product issues is through Stripe and the merchant per their policies. 7) PRICE CHANGES: Product prices displayed in the catalog are subject to change without notice. Final pricing is determined at Stripe checkout. RevoVend is not responsible for price discrepancies or errors.
ADMIN NEWSLETTER SYSTEM: RevoVend admins may send targeted email newsletters and platform updates to user segments through our Newsletter Management system. Newsletter terms and consent: 1) SUBSCRIBER CONSENT: By providing your email address during account creation or landing page signup, you consent to receive periodic newsletters and important platform updates from RevoVend via MailerSend (info@revovend1.com). Newsletter frequency varies based on platform activity and updates (typically 1-4 emails per month). 2) NEWSLETTER CONTENT: Newsletters may include: platform feature updates and new tool announcements, policy changes and terms updates requiring user attention, community success stories and best practices, event opportunities and marketplace highlights, educational content and training resources, security alerts and important account notifications. 3) TARGETED DISTRIBUTION: Admins may send newsletters to specific user segments based on roles (business owners, contractors, event hosts, ambassadors) to ensure content relevance. Targeting is based on your selected role and account settings, not behavioral tracking or profiling. 4) THIRD-PARTY SERVICE: Newsletters are delivered via MailerSend, a third-party email service provider. MailerSend processes email addresses and delivery data per their privacy policy (mailersend.com/legal/privacy-policy). We do not share additional personal information with MailerSend beyond what's necessary for email delivery. 5) OPT-OUT RIGHTS: You may opt-out of newsletters at any time by: clicking the "Unsubscribe" link at the bottom of any newsletter email, updating your email preferences in account settings (for registered users), emailing info@revovend1.com with "Unsubscribe" in the subject line. Opting out of newsletters does NOT opt you out of critical transactional emails (account verification, payment confirmations, security alerts) required for platform operation. 6) TRANSACTIONAL EMAILS: Regardless of newsletter subscription status, you will continue to receive essential transactional emails necessary for: account security and verification, payment processing and transaction confirmations, event bookings and contractor assignments, legal compliance and policy updates, fraud alerts and security notifications. These transactional emails cannot be disabled as they are necessary for platform functionality and your account security. 7) DATA USAGE: Newsletter subscriber data (email addresses, signup dates, subscription status) is used solely for: delivering newsletters and platform updates, tracking delivery success rates and email engagement, improving email content based on user interests, complying with anti-spam regulations and opt-out requests. We do not sell, rent, or share newsletter subscriber lists with third parties for their marketing purposes. 8) LANDING PAGE SUBSCRIBERS: Users who subscribe via our public landing page without creating accounts will receive newsletters until they unsubscribe. Landing page subscribers can create accounts at any time to access the full platform. 9) NO SPAM POLICY: RevoVend strictly prohibits spam and adheres to CAN-SPAM Act requirements including: clear sender identification (RevoVend via info@revovend1.com), honest subject lines accurately reflecting email content, physical mailing address in email footer, easy and immediate unsubscribe mechanism, honoring opt-out requests within 10 business days. Newsletters are sent only to users who have provided explicit consent or have existing business relationships with RevoVend.
TWO-FACTOR AUTHENTICATION (2FA): RevoVend offers optional two-factor authentication for enhanced account security. 2FA terms and requirements: 1) OPTIONAL FEATURE: 2FA is optional but strongly recommended for all users, especially those with: administrative privileges, access to financial data, contractor or business owner accounts handling payments. Certain high-risk actions may require 2FA even if not enabled account-wide. 2) SETUP & VERIFICATION: 2FA can be enabled in account security settings. Users choose verification method (authenticator app, SMS codes, email verification). Backup codes provided during setup for emergency account access. Each login requires both password and second factor verification code. 3) USER RESPONSIBILITY: Users are solely responsible for: securing their 2FA devices and backup codes, updating verification methods if devices are lost or replaced, maintaining access to 2FA verification methods, disabling 2FA properly before account closure. RevoVend cannot disable 2FA without proper identity verification to prevent unauthorized access. 4) ACCOUNT RECOVERY: Lost access to 2FA devices requires identity verification through: backup codes provided during 2FA setup, email verification to registered account email, support ticket with government-issued ID for manual review. Account recovery may take 3-5 business days for security verification. 5) AUDIT LOGGING: RevoVend maintains detailed audit logs of sensitive account actions for security monitoring, fraud prevention, and compliance. Logged actions include: account changes (email, password, profile, role modifications), permission changes and administrative actions, sensitive data access (tax documents, payment information, contractor records), security events (failed logins, 2FA failures, suspicious activity), financial transactions (payments, transfers, refunds, fee changes). Audit logs record: action type, timestamp, IP address, user ID, success/failure status, affected resources. 6) LOG RETENTION: Audit logs are retained for 7 years to comply with financial recordkeeping requirements and support dispute resolution. Users can request access to their own audit logs by contacting info@revovend1.com with "Audit Log Request" in the subject line. Audit logs are not shared publicly or with third parties except as required by law. 7) RATE LIMITING: To prevent abuse, automated attacks, and platform misuse, RevoVend implements rate limiting on sensitive actions. Rate-limited actions include: login attempts (max 5 failed attempts per hour before temporary lockout), password reset requests (max 3 per hour), API requests (varies by endpoint, typically 100-1000 requests per hour), bulk messaging or proposal sending (max 50 per hour for anti-spam), account creation from same IP (max 5 per day to prevent fraud). Rate limit violations result in: temporary action blocking (15 minutes to 24 hours), IP address restrictions for severe violations, account suspension for repeated abuse, permanent bans for malicious attacks or fraud attempts. 8) SECURITY INCIDENT RESPONSE: In the event of detected security incidents, RevoVend may: temporarily suspend affected accounts pending investigation, require password resets for compromised accounts, notify affected users via email of security events, implement additional verification requirements, cooperate with law enforcement for criminal investigations. Users agree to cooperate with security investigations and provide requested information for incident resolution. 9) USER SECURITY OBLIGATIONS: All users agree to: use strong, unique passwords not shared across multiple services, enable 2FA for accounts with financial or administrative access, immediately report suspected unauthorized access or security breaches, not share account credentials with others or use shared/public computers for sensitive actions, log out of accounts after use, especially on shared devices, keep contact information current for security alerts and verification. Failure to maintain reasonable account security may limit liability protections and dispute resolution rights. 10) REVOEND SECURITY MEASURES: RevoVend implements industry-standard security including: encrypted data transmission (SSL/TLS), secure password hashing (bcryptjs with salt), JWT-based authentication with expiring tokens, role-based access controls (RBAC), regular security audits and vulnerability assessments, third-party security certifications (Stripe PCI compliance for payments). While we implement robust security measures, no system is 100% secure. Users acknowledge inherent risks of online platforms and agree to take reasonable precautions.
CONTRACTOR CONSENT: By applying for contractor positions, you consent to: background checks (criminal, employment, references), identity verification via government-issued ID, QR code identity confirmation at events. BUSINESS OWNER DISCRETION: Business owners may require: background check completion before hiring, specific verification levels for high-security events, ongoing verification renewals. RESULTS USAGE: Background check results: shared with requesting business owners, influence hiring decisions, retained for compliance and safety, may affect Pro Tier eligibility. DISPUTES: Inaccurate background check results: dispute through background check provider, provide correcting documentation to RevoVend, request manual review by admins.
Insurance requirements: 1) Business Owners must maintain general liability insurance for their operations. Proof of insurance may be required for high-value events. 2) Event Hosts should carry event insurance covering venue activities, liability, and property damage. Venue requirements vary by location. 3) Contractors may be required to have personal liability coverage for certain events. Pro Tier contractors may access group insurance options. 4) RevoVend provides platform insurance for limited operational liability but users are responsible for their own activities, negligence, and contractual obligations. 5) All parties must report incidents, accidents, and claims immediately through the platform. 6) Insurance verification required for: events exceeding $50,000 in value, venues with specific requirements, high-risk activities. Failure to maintain required insurance may result in: event cancellation, account suspension, liability for all damages.
Intellectual property: 1) Users retain ownership of their content, business information, trade secrets, photos, videos, and training materials. 2) RevoVend has limited license to use content for: platform operations, marketing with user consent, service improvement, legal compliance. 3) Users must respect others' intellectual property rights. Copyright infringement results in content removal and potential account termination. 4) Confidential business information shared through the platform must be protected. Unauthorized disclosure may result in legal action and damages. 5) Non-disclosure agreements may be required for: sensitive events, proprietary training materials, high-value contracts. 6) RevoVend trademarks, logos, and branding remain our exclusive property. Unauthorized use prohibited.
ROLE-BASED MESSAGING: Local Vendors may message Event Hosts. Local Vendors cannot message Contractors or Business Owners (platform facilitates coordination). Business Owners, Hosts, and Contractors may message within event context. Admins may message all users for support and compliance. CONTENT RESTRICTIONS: No spam, harassment, solicitation outside platform, illegal content, or scams. MONITORING: RevoVend may monitor messages for: policy compliance, fraud prevention, dispute resolution, legal requirements. CONSEQUENCES: Messaging violations result in: warnings, message restrictions, account suspension. Severe violations may incur legal action.
COMMUNITY DIRECT MESSAGING: RevoVend provides a community direct messaging feature that allows registered members to send message requests to other platform users. This feature is available to all authenticated users and is designed to facilitate legitimate business networking within the RevoVend community. HOW IT WORKS: To message another member, you must send a message request with an introductory message. The recipient can accept, decline, or block your request. Once a request is accepted, a direct messaging conversation opens between the two parties. All conversations are subject to a 48-hour post-event window for event-based connections. IMPORTANT SCAM DISCLAIMER: RevoVend is a community marketplace and, like all open platforms, can attract bad actors. By using community messaging, you acknowledge and agree to the following: 1) RevoVend does NOT verify the identity, credentials, intentions, or legitimacy of any user you communicate with through direct messaging. 2) RevoVend is NOT responsible for scams, fraud, impersonation, financial losses, harassment, or any harm resulting from direct message communications or transactions initiated through messages. 3) You assume full responsibility for evaluating the trustworthiness of any person you communicate with through the platform. 4) NEVER send money, wire transfers, gift cards, cryptocurrency, or payment of any kind to someone you have only communicated with through platform messages without independent verification. 5) RevoVend will never ask you for payment, gift cards, banking credentials, or passwords through direct messages. Any message claiming to be from "RevoVend" asking for money or credentials is a scam. 6) Be extremely cautious of: requests for off-platform payments, urgency or high-pressure tactics, offers that sound too good to be true, requests for personal information (SSN, banking details, credit card numbers), claims of emergency or exclusive opportunity. PROHIBITED MESSAGING CONDUCT: You may NOT use direct messaging to: impersonate any person or organization; send spam, chain messages, or unsolicited bulk messages; solicit money, donations, investments, or financial participation outside normal platform transactions; recruit users to competing platforms; distribute malware, phishing links, or harmful software; threaten, harass, intimidate, or abuse any user; conduct any illegal activity; advertise products or services unrelated to your RevoVend role; engage in sexual solicitation or explicit content of any kind. REPORTING: If you receive a suspicious, threatening, or scam message, report it immediately via the report button in the messaging interface or by emailing info@revovend1.com. Include the sender's name, the nature of the message, and any relevant details. Reported users are reviewed by admin and may be immediately suspended. BLOCKING: You may block any user at any time through the messaging interface. Blocked users cannot send you message requests or view your public profile. REVOVENDECO LLC LIABILITY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVOVENDECO LLC IS NOT LIABLE FOR ANY LOSS, HARM, DAMAGE, OR INJURY ARISING FROM COMMUNICATIONS BETWEEN USERS THROUGH THE DIRECT MESSAGING FEATURE. USERS ENGAGE IN DIRECT MESSAGING ENTIRELY AT THEIR OWN RISK. The platform is provided as a convenience tool for community networking — we are a technology facilitator, not a party to any agreement, transaction, or relationship formed through messaging. REVIEW AND REMOVAL: RevoVend reserves the right to review, remove, or restrict any messaging content that violates these Terms, poses a safety risk, or is subject to legal process, without prior notice.
GROUP MESSAGING UPON EVENT CONFIRMATION: When an event is created and a contractor is hired for that event, the platform automatically creates a secure group conversation that includes the Event Host, the Business Owner (vendor), and the hired Contractor(s). This group chat is tied to the specific event and allows all parties to coordinate event logistics, setup details, arrival times, special instructions, and last-minute communications in real time. HOW IT WORKS: Group chats are accessible from: the Contractor's "My Jobs" section under event-specific conversations; the Host's Vendor Management dashboard; the Business Owner's event participation page. All parties see the same shared conversation thread. Messages are delivered in real-time with auto-refresh polling. MESSAGING WINDOW: Event group chats remain active for coordination purposes through the end of the event. A 48-hour post-event messaging window allows parties to wrap up final communications, share feedback, and resolve any issues after the event concludes. After the window closes, the conversation becomes read-only for historical reference. CONTENT RULES: All messages in event group chats are subject to these Terms, including the Messaging Rules and Content and Conduct sections. Use the group chat for professional, event-related communication only. MONITORING: Event group chats may be reviewed by RevoVend admins in the event of a dispute, complaint, or policy investigation. Continuing to use the group chat constitutes consent to this monitoring. CONTRACTOR NOTE: Contractors who are hired for multiple events will have separate group conversations for each event, allowing organized communication per engagement. DISPUTE SUPPORT: In the event of a disagreement between parties, message history from event group chats may be provided to RevoVend support or used as evidence in arbitration proceedings.
BUSINESS OWNER & HOST SUBSCRIPTION PLANS: RevoVend offers three subscription tiers for Business Owners and Event Hosts. Fees may be paid monthly or annually (annual billing provides a 20% discount). All plans include 0% commission on table sales. STARTER PLAN: $29/month (or $23/month billed annually). Includes: up to 10 events per month, advanced event management, priority email support, basic analytics, custom branding. PROFESSIONAL PLAN: $59/month (or $47/month billed annually). Includes: up to 20 events per month, full event management suite, phone and email support, advanced analytics, custom branding, API access, team collaboration features. TOP TIER PLAN: $99/month (or $79/month billed annually). Includes: unlimited events, top tier event management, 24/7 priority support, advanced analytics and reporting, white-label solution, API access, team collaboration, custom integrations, and a dedicated account manager. CONTRACTOR PRO TIER: $25/month subscription fee (or earned free through performance). Includes access to high-paying events ($250–$500+/day), priority hiring queue, insurance enrollment eligibility, premium job alerts, and enhanced profile visibility. BILLING: Subscriptions are processed through Stripe. Charges occur at the start of each billing cycle. Annual billing is charged in full at the start of the subscription year. By subscribing, you authorize RevoVend to charge your payment method on a recurring basis until you cancel. CANCELLATION: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within a billing period. Cancellation of a Business Owner plan does not affect bookings or events already confirmed. PLAN CHANGES: You may upgrade or downgrade your plan at any time. Upgrades take effect immediately (prorated). Downgrades take effect at the start of the next billing cycle. MEMBERSHIP FEE WAIVERS: RevoVend admins may grant membership fee waivers to eligible users (press, partners, hardship cases, etc.) for a specified period. Waivers are granted at RevoVend's sole discretion and do not constitute an ongoing entitlement. PRICE CHANGES: RevoVend reserves the right to modify subscription pricing with 30 days notice. Continued use of the platform after the effective date constitutes acceptance of the new pricing.
OVERVIEW: Business owners participating in events supervised by an Event Host may opt in to accept cash payments from customers at their table. This feature is only available for host-supervised events (not available when the host has marked themselves as "unavailable to supervise"). FEES: The cash vending opt-in service costs $25 per event, charged at table checkout. Of this fee: $20 is distributed as a cash change bank to the hired Contractor assigned to your table (to make change for customers); $5 is retained by the Event Host as a convenience/bank run fee. PROCESS FLOW: 1) Business Owner opts in during table checkout and agrees to the risk disclosure and policy. 2) Event Host marks the cash change bank as "delivered" to the Contractor via the Vendor Management dashboard before or at event start. 3) Contractor confirms receipt of the $20 cash bank via their ContractorJobs page. Until the Contractor confirms receipt, the Host's confirmation is logged but cash handling cannot officially begin. RISK DISCLOSURE: By opting in to cash vending, you acknowledge and accept the following risks: 1) Cash is susceptible to theft, loss, and error. RevoVend is not responsible for stolen, lost, or miscounted cash at any point. 2) Cash transactions are not tracked by the platform and are entirely the responsibility of the Business Owner and Contractor. 3) RevoVend does not audit, insure, or guarantee cash transactions. 4) Making change from the $20 bank is the Contractor's responsibility. If the Contractor runs out of change, cash sales may become impractical. 5) Cash collected belongs entirely to the Business Owner and must be secured by them or the Contractor as arranged between parties. BUSINESS OWNER RESPONSIBILITIES: You are responsible for: communicating with the Contractor about expected cash volume; securing cash collected during and after the event; resolving any discrepancies with the Contractor directly; compliance with local cash handling and sales tax regulations. REFUNDS: The $25 cash vending fee is non-refundable once the event begins or the cash bank has been delivered to the Contractor.
OVERVIEW: RevoVend Sponsored Tables are shared vendor showcase tables at events, managed and coordinated by RevoVend admin (not the event host). They allow business owners to participate in events without booking a full private table. STRUCTURE: Each event may have 1–8 sponsored tables, with up to 6 vendor slots per table (maximum of 48 slots per event). Business owners book individual slots within a sponsored table. ELIGIBLE PRODUCT TYPES: Sponsored Tables are intended for non-tangible products, services, samples, books, small items, and similar categories. Products requiring large booth setups, refrigeration, or dedicated full-table configurations are not suitable for Sponsored Tables. PRICING: Single booking: $25 participation fee + $10 attendant fee = $35 per slot. Multi-date lock-in (bulk): $20 participation fee + $10 attendant fee = $30 per slot, with the benefit of shipping inventory once. MARKETING REQUIREMENT: All vendors booking Sponsored Table slots must agree to participate in the Event Viralator marketing campaign. By purchasing a slot, you grant RevoVend permission to use your business name, product descriptions, and event participation details in coordinated marketing materials and social media promotion. SHIPPING: For multi-date lock-in bookings, vendors submit tracking information or ship date (Media Mail option available) for their inventory. RevoVend admin is automatically notified when shipping information is submitted. Inventory shipped for Sponsored Tables remains the vendor's sole property and responsibility. RevoVend is not liable for shipping carrier errors, delays, or losses. PAYMENTS TO HOSTS: RevoVend pays Event Hosts for the use of table space at their event. These payments are tracked via an internal invoicing system (invoice format: STP-YYYYMM-XXXX). Upon payment completion, Sponsored Tables are activated for the applicable event. VENDOR RESPONSIBILITIES: Vendors using Sponsored Table slots are responsible for: sending their inventory on time; ensuring their products are event-appropriate; honoring the Event Viralator participation agreement; shipping return inventory promptly after events conclude. CANCELLATIONS & REFUNDS: Sponsored Table slot purchases are non-refundable once the event date is within 14 days. Cancellations made more than 14 days before the event may be eligible for a platform credit at RevoVend's discretion. If RevoVend cancels a Sponsored Table (e.g., event cancellation), a full refund will be issued.
TURBO LISTING: Event Hosts may use the Turbo Listing feature to auto-populate event details by pasting a public event URL from third-party platforms (e.g., Eventbrite, Facebook Events, Meetup). The platform will attempt to extract event details — including title, date, location, and description — using publicly available metadata (JSON-LD and Open Graph tags). ACCURACY DISCLAIMER: Turbo Listing is a convenience tool. RevoVend makes no guarantees about the accuracy, completeness, or currency of data extracted from third-party URLs. Hosts are solely responsible for reviewing and verifying all auto-populated information before publishing their event on RevoVend. Publishing inaccurate, misleading, or unauthorized event information is a violation of these Terms. THIRD-PARTY CONTENT: Auto-populating event details from another platform does not grant permission to reproduce, copy, or claim ownership of that platform's content. You represent that you have the legal right to list any event you create on RevoVend. Do not use Turbo Listing to scrape or reproduce events you are not affiliated with. BATCH EVENT CREATION: Hosts may create multiple events in a single session using the batch creation feature. Each event created through batch mode is subject to all applicable Terms, event listing policies, and subscription plan event limits. Creating excessive, duplicate, or fraudulent events using batch mode is prohibited and may result in account suspension. SUBSCRIPTION LIMITS: The number of events you can create per month is determined by your subscription plan (Starter: 10/month, Professional: 20/month, Top Tier: unlimited). Batch creation does not override subscription limits.
Local Vendors and Business Owners may purchase event tables listed by Event Hosts directly in the app. Table purchases subject to: Host policies (availability, pricing, refund/cancellation rules), RevoVend platform fees (5% host fee), payment processing fees. TERMS: Table sales are final unless: host cancels event, venue becomes unavailable, force majeure events occur. Refunds processed per host cancellation policy minus applicable fees. DISPUTES: Table purchase disputes: addressed through host first, escalated to RevoVend support, resolved via arbitration if necessary.
EVENT HOST MARKETING SERVICES: Event hosts may create and offer custom marketing packages to business owners who book tables at their events. Marketing packages may include: social media campaigns, advertising placements, promotional posts, local marketing initiatives, event promotion services. PACKAGE TERMS: Hosts set: package name and description, pricing (one-time fee), duration (in days), availability (active/inactive). Marketing packages are optional add-ons during table booking checkout. BUSINESS OWNER PURCHASES: Business owners may purchase marketing packages when: booking event tables, viewing event details with available packages. Purchases processed via Stripe with all applicable fees disclosed. IMPORTANT DISCLAIMER: Venues and event hosts are NOT responsible for advertising your products or services. They are responsible for LOCAL MARKETING of the event itself. Marketing packages are for event-level promotion, not individual vendor advertising. Business owners remain solely responsible for their own product marketing, branding, and promotional materials. HOST OBLIGATIONS: Hosts who sell marketing packages must: deliver services as described in package details, complete services within stated duration, maintain professional communication with purchasers, honor refund policies if services not delivered. PAYMENT & FEES: Marketing package payments processed through Stripe, standard platform and payment processing fees apply, hosts receive payouts according to standard payout schedules. NON-DELIVERY: Failure to deliver purchased marketing services may result in: refund requirements, host rating downgrades, account suspension, removal of marketing package feature access. DISPUTES: Marketing package disputes resolved through: direct communication between host and business owner first, RevoVend support mediation, arbitration for unresolved issues. Refunds processed per host policies and platform terms.
1) SIGNATURE CONFIRMATION REQUIRED: All product shipments and deliverables sent to event Hosts must include signature confirmation. This ensures accountability and protects both Business Owners and Contractors from disputes. Hosts are required to confirm receipt inside the RevoVend app. Tracking numbers must be uploaded to the app for recordkeeping. RevoVend strongly recommends that Business Owners pay Hosts an additional fee for inventory verification before and after the event. 2) APP RECORDING (NOT FULFILLMENT): RevoVend does not handle shipping logistics directly. Business Owners are responsible for arranging their own shipping (UPS, FedEx, USPS, DHL, etc.). Tracking numbers and proof of signature are uploaded to the app by the Business Owner. The app provides a permanent log of deliveries tied to each event. 3) LIABILITY & RISK: RevoVend is not responsible for lost, delayed, or damaged packages. Responsibility rests with the chosen shipping carrier and the Business Owner. RevoVend acts only as a neutral recordkeeping platform. Business Owners should obtain insurance for high-value shipments. 4) INVENTORY VERIFICATION: Hosts must: count inventory upon receipt (beginning count), photograph condition and quantity, report discrepancies immediately, recount at event end (ending count), submit final inventory report with photos. Failure to document properly may affect fund release appeals.
CONTRACTORS - Last-Minute Cancellation (within 48 hrs): Lose 50% of event fee (paid to host/business owner), strike recorded on profile (visible to owners). No-Show (no attendance, no notice): Lose 100% of event fee, automatic suspension + rating downgrade, must appeal with valid proof (doctor's note, jury duty, emergency documentation). Late Arrival (>15 min): 5-10 penalty points, potential fee reduction, three late arrivals = suspension review. Early Departure (unauthorized): 8 penalty points, fee reduction, impacts future eligibility. Poor Performance: 5 penalty points, rating impact, business owner review. HOSTS - Last-Minute Cancellation (within 7 days): Lose supervisory/inventory management fee, must refund any prepaid host credits, automatic rating impact. Failure to Supervise/Check-In Contractors: Risk dispute + host rating downgrade, multiple disputes = suspension + loss of Verified Host badge, potential ban from future events. No-Show (host does not attend event): Lose 100% of host fee, immediate suspension until review, may face permanent ban. Inventory Mismanagement: Excessive losses (>75%) without valid appeal = risk score increase, potential restrictions on high-value events. HOST REJECTION OF CONTRACTORS - Valid Rejection (venue rules, dress code, etiquette, professionalism): Contractor receives 30-50% of base fee + full travel/meal stipend, host keeps partial fee but must log rejection reason, Business Owner notified for review. Invalid or Excessive Rejections: Host flagged for review, repeated misuse = suspension + removal of Verified Host status, contractors are not penalized for being rejected. SHARED SAFEGUARDS - Escrow System: All payments held until event completion; funds redistributed if cancellation/no-show occurs. Appeals Process: Both hosts and contractors may appeal with supporting documents within 7 days. Rating Impact: Repeated issues reduce visibility and priority in search results, may affect future opportunities.
HOST CANCELLATION TIMELINES & PENALTIES: When a host cancels an event, the following penalties apply per table booked: 1) 7+ DAYS BEFORE EVENT: Free cancellation. Business owner receives full refund including: table fees, marketing fees, electricity fees, shipping costs, insurance costs. No penalty points. No inconvenience fee. Contractor receives no compensation (has time to find another gig). 2) 4-6 DAYS BEFORE EVENT: $25 inconvenience fee per table. Business owner receives: full refund (table + marketing + electricity + shipping + insurance) + $25 per table inconvenience fee. Host pays back shipping/insurance costs if package already shipped. Contractor receives no compensation (still has time to book another gig). 3 penalty points assessed to host. 3) 2-3 DAYS BEFORE EVENT: $35 inconvenience fee per table. Business owner receives: full refund (table + marketing + electricity + shipping + insurance) + $35 per table inconvenience fee. Host pays back shipping/insurance costs if package already shipped. Contractor receives no compensation (temp workers understand gig economy risks). 8 penalty points assessed to host. 4) 24-48 HOURS BEFORE EVENT: $45 inconvenience fee per table. Business owner receives: full refund (table + marketing + electricity + shipping + insurance) + $45 per table inconvenience fee. Host pays back all shipping/insurance costs (package typically already shipped). Contractor receives no compensation (still has 24+ hours to find work). 15 penalty points assessed to host (ACCOUNT SUSPENDED). 5) DAY OF EVENT (<24 HOURS): $45 inconvenience fee per table + 50% contractor compensation. Business owner receives: full refund (table + marketing + electricity + shipping + insurance) + $45 per table inconvenience fee. Contractor receives 50% of agreed wage (too late to find replacement). Host pays back all shipping/insurance costs. 15 penalty points assessed to host (ACCOUNT SUSPENDED). BUSINESS OWNER PROTECTION: Business owners ALWAYS receive full refund of all fees paid (table, marketing, electricity, shipping, insurance) regardless of cancellation timing. Shipping and insurance costs are reimbursed by host if package was already sent. Business owner receives inconvenience fees to compensate for scrambling to find replacement events. CONTRACTOR COMPENSATION: Contractors are independent temp workers and understand gig economy risks. Contractors are NOT compensated unless cancellation occurs DAY OF EVENT (<24 hours), in which case they receive 50% of agreed wage. This recognizes they blocked their time and it's too late to find replacement work. RAIN DATE / RESCHEDULE OPTION: If host offers a reschedule date or rain date, business owner may WAIVE all penalties at their discretion. Host and business owner can mutually agree to new event date with no penalties. This encourages communication and maintains platform relationships. ADMIN WAIVER AUTHORITY: Platform admins may waive host cancellation penalties on a case-by-case basis for: medical emergencies with HIPAA-compliant documentation, natural disasters or force majeure events, venue emergencies beyond host control, understanding special circumstances, maintaining platform community relationships. Waived penalties result in: zero penalty points, zero fees owed, documented waiver reason in system, email notification to host confirming waiver. SHIPPING INSURANCE RECOMMENDATION: RevoVend STRONGLY RECOMMENDS that all business owners insure shipments (typically ~1% of product value, minimum $5). If host cancels after package is shipped, at least products are protected against loss/damage. Package insurance provides peace of mind and protects business owner investments. PENALTY POINT ACCUMULATION: Host penalty points accumulate and may result in: 15+ points = temporary account suspension pending review, repeated pattern = permanent suspension, impact on host ratings and search visibility, restrictions on hosting future high-value events. MULTIPLE TABLE IMPACT: For hosts with multiple tables at an event (e.g., 10 tables), inconvenience fees are calculated PER TABLE to keep penalties reasonable: 10 tables canceled 5 days before = 10 × $25 = $250 total (not excessive), 10 tables canceled day-of = 10 × $45 + contractor wages = higher but fair given extreme inconvenience. This structure balances protecting business owners while not being overly punitive to hosts managing large events.
CONTRACTOR CANCELLATIONS: Contractors must provide 48 hours notice to avoid penalties. Late cancellations (within 48 hours): 50% fee forfeiture paid to host/business owner, strike recorded on profile visible to future hirers. No-show (no attendance, no notice): 100% fee forfeiture, automatic suspension + rating downgrade, must appeal with valid proof (doctor's note, emergency documentation). BUSINESS OWNER CANCELLATIONS: Business owners may cancel table bookings as agreed in event contracts and host policies. Cancellations within host-specified timeframes: full refund minus processing fees. Late cancellations: subject to host cancellation policy (may result in partial or no refund). NO-SHOW CONSEQUENCES: 100% fee forfeiture, automatic penalties, account suspension, rating impact, future opportunity restrictions. APPEALS PROCESS: All users (hosts, contractors, business owners) may appeal penalties within 7 days with supporting documentation: HIPAA-compliant medical documentation, emergency proof (police reports, hospital records), natural disaster documentation, force majeure evidence. Appeals reviewed by admins within 5-10 business days. Admin decisions are final unless subject to arbitration.
We may suspend or terminate access for: violations of these Terms, fraud, scams, or financial manipulation, abuse, harassment, or threatening behavior, non‑payment of fees or debts, accumulation of 20+ active penalty points (contractors), Critical risk level (hosts - score 75+), background check failures or identity fraud, tax compliance violations, repeated policy violations, or as required by law. SUSPENSION PROCESS: Immediate suspension for severe violations. 48-hour notice for policy violations with opportunity to cure. 7-day notice for account termination with right to appeal. APPEALS: Submit written appeal within 14 days of suspension. Provide evidence supporting reinstatement. Admin review within 10 business days. Arbitration available for disputed terminations. CONSEQUENCES: Suspended users: see limited or restricted screens until issue resolved, forfeit pending payments and rewards, lose access to platform features. Terminated users: permanent ban, no right to rejoin without explicit approval.
You agree not to: post illegal, infringing, defamatory, or harmful content; engage in harassment, spam, hate speech, or abusive behavior; manipulate ratings, reviews, or feedback systems; impersonate others or create fake accounts; share login credentials or account access; reverse engineer or attempt to breach platform security; scrape or extract data without authorization; interfere with platform operations or other users' access. You are responsible for: accuracy of your listings, profiles, messages, and submissions; compliance with all applicable laws and regulations; maintaining confidentiality of your account; all activity under your account. VIOLATIONS: Content removal, account restrictions, suspension or termination, legal action for damages, reporting to law enforcement for illegal activity.
MANDATORY BINDING ARBITRATION: You and RevoVend Eco LLC agree that any dispute, claim, or controversy arising out of or relating to this Agreement, these Terms, your use of the RevoVend platform, or the breach, termination, enforcement, interpretation, or validity thereof, or any transactions or relationships resulting therefrom (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except as otherwise provided. This includes disputes arising before these Terms took effect. The arbitration shall be conducted in Delaware, and the arbitrator's award shall be final and binding. This Agreement and any disputes arising hereunder shall be governed by Delaware law, without regard to conflict of law principles. EXCEPTIONS: You may assert claims in small claims court if they qualify. Either party may seek injunctive or equitable relief in court for intellectual property or confidentiality violations. CLASS ACTION WAIVER: You and RevoVend hereby waive your right to participate in any class action lawsuit or class-wide arbitration. You and RevoVend agree that Disputes will be resolved on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings. The arbitrator may not consolidate claims or conduct class proceedings. ARBITRATION PROCEDURES: The arbitrator will apply Delaware law and the arbitrator's decision is final and binding, subject to very limited court review. COSTS: Each party bears their own attorney fees unless the arbitrator awards them under applicable law. AAA filing fees apply per AAA rules. RevoVend may reimburse filing fees if you cannot afford them. OPT-OUT: You may opt out of this arbitration agreement by sending written notice to info@revovend1.com within 30 days of first accepting these Terms. Opting out does not affect your use of RevoVend but means disputes will be resolved in court.
You agree to indemnify, defend, and hold harmless RevoVend Eco LLC, its subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your use of the Platform; (b) your participation in any event or vending activity; (c) your breach of these Terms; (d) your violation of any law, regulation, or third-party right; (e) any content or information you provide; (f) any negligent or wrongful conduct by you or any person using your account; (g) your actions or omissions as a Business Owner, Event Host, Contractor, Local Vendor, or other role, including but not limited to: hiring decisions, contractor treatment, inventory management, shipping and deliverables, event execution, payment disputes, background check results, tax reporting errors; (h) any injury, death, or property damage caused by your negligence or willful misconduct; (i) disputes with other users arising from your use of the platform; and (j) fraudulent, false, or misleading information you provide. This indemnification obligation survives termination of these Terms and your use of RevoVend. RevoVend reserves the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVOVENDECO LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM: your use or inability to use the platform; unauthorized access to your account; conduct of other users; content posted by users; disputes between users; or any other matter relating to the platform. TOTAL LIABILITY CAP: REVOVENDECO LLC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO REVOVENDECO LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. EXCEPTIONS: This limitation does not apply to: liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; violations of law that cannot be limited; indemnification obligations. ASSUMPTION OF RISK: You acknowledge and agree that you use RevoVend at your own risk. RevoVend is a marketplace platform and is not responsible for the actions, quality, safety, or legality of users, events, or transactions.
THE REVOVENDECO PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. RevoVend is a marketplace platform and is not a party to agreements between users. Listings, availability, pricing, and services are provided by Hosts, Business Owners, and other users. TO THE FULLEST EXTENT PERMITTED BY LAW: We disclaim all warranties including: merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, security. We do not warrant that: the platform will be uninterrupted, error-free, or secure; defects will be corrected; the platform is free of viruses or harmful components; results or information obtained will be accurate or reliable. USER RESPONSIBILITY: You are solely responsible for: evaluating users before engaging in transactions; verifying credentials, backgrounds, and qualifications; compliance with contracts and agreements; your own insurance and liability coverage; tax obligations and reporting; safety and security precautions.
RevoVend Eco LLC reserves the absolute right, at its sole discretion, to: (a) monitor, review, and moderate all platform activity; (b) disqualify, suspend, or permanently remove any user for violations of these Terms, poor performance ratings, safety concerns, or conduct detrimental to the platform community; (c) withhold, adjust, or recover payments and penalties in accordance with platform policies; (d) make final determinations on all disputes, appeals, and policy interpretations; and (e) modify platform features, pricing, and operational procedures with appropriate notice to users. CONTENT MODERATION: RevoVend may, but is not obligated to, monitor user content, communications, and activities for compliance with these Terms and applicable laws. We reserve the right to remove any content that violates our policies or is otherwise objectionable. FINAL AUTHORITY: RevoVend's decisions regarding user compliance, dispute resolution, and policy enforcement are final and binding, subject only to arbitration as set forth in these Terms. USER COOPERATION: You agree to cooperate fully with RevoVend's investigations, compliance reviews, and policy enforcement actions. Failure to cooperate may result in account suspension or termination.
By using the Platform, you acknowledge that RevoVend Eco LLC complies with the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), and applicable state do-not-call regulations. COMMUNICATION CONSENT: You consent to receive communications from RevoVend as described in the "Email & SMS Communications" and "Cold Calling & Telemarketing Consent" sections of these Terms. Your consent is voluntary and not required for platform use except for essential transactional communications. OPT-OUT METHODS: You may opt out of all marketing communications by: (a) replying "STOP" to any text message; (b) clicking "unsubscribe" in any email; (c) contacting info@revovend1.com; or (d) updating preferences in your account dashboard. RevoVend will honor all opt-out requests within 24 hours and maintain compliance with all applicable telecommunications regulations. DO-NOT-CALL REGISTRY: We maintain an internal do-not-call list and respect the National Do Not Call Registry. If you are on the registry or request to be added to our do-not-call list, we will not contact you for marketing purposes. TRANSACTIONAL COMMUNICATIONS: Opting out of marketing communications does not affect essential transactional messages required for platform operation, including account verification, payment confirmations, security alerts, and event-related notifications. COMPLIANCE COMMITMENT: RevoVend is committed to full compliance with all federal and state telecommunications laws and regulations. If you believe you have received communications in violation of these laws, please contact info@revovend1.com immediately.
RevoVend shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions, pandemics, labor disputes, utility failures, internet disruptions, third-party service outages (Stripe, Mailjet, MailerSend, etc.), or other unforeseen events. In such cases, our obligations are suspended for the duration of the force majeure event. If the event continues for more than 30 days, either party may terminate the affected service without liability.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent. If modification is not possible, the provision shall be severed from these Terms without affecting the validity of the remaining provisions.
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. For users who opt out of arbitration, exclusive jurisdiction and venue for any legal action shall be the state and federal courts located in Lincoln County, North Carolina. You consent to personal jurisdiction in these courts.
These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and RevoVend regarding your use of the platform and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without RevoVend's prior written consent. Any attempted assignment in violation of this provision is void. RevoVend may freely assign these Terms and its rights and obligations to any affiliate, successor, or acquirer without your consent. These Terms bind and benefit the parties and their permitted successors and assigns.
RevoVend Eco LLC may modify these Terms, Privacy Policy, or other governing documents at any time to reflect changes in our services, legal or regulatory requirements, industry best practices, user feedback, or business needs. NOTIFICATION OF CHANGES: Material changes will be communicated via email to your registered address and through in-app notifications. Changes become effective thirty (30) days after notice, except for changes required by law which become effective immediately. ACCEPTANCE OF CHANGES: Your continued use of the Platform after the effective date constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of the Platform and may close your account. EXISTING AGREEMENTS: Changes do not affect existing contracts or transactions unless required by law. Disputes arising before changes are governed by the prior Terms version. NOTIFICATION METHODS: We will provide notice through: (a) email to your registered address; (b) in-app notification banner; (c) prominent notice on the platform homepage; and (d) updated "Last Updated" date on the Terms page. Your responsibility to review the Terms periodically for changes remains your obligation.
Questions about these Terms? Contact us at: Email: info@revovend1.com (for legal and compliance matters), Support: info@revovend1.com (for general questions and assistance), Arbitration Opt-Out: info@revovend1.com with subject "Arbitration Opt-Out", Address: 8419 Normandy Rd, Denver NC 28037. For legal notices, send to info@revovend1.com with "Legal Notice" in subject line. Include your account email, specific issue, and relevant details. We will respond within 10 business days.